FAQs
Got Questions?
We've Got Answers
Can't find what you need? Drop us a line at info@youreducationalcampus.com
Contact SupportHow do I book a free demo class?
Fill out the short form at the bottom of this page or Click on the WhatsApp Icon. We'll match you with an expert tutor in your subject and arrange a free 1-hour demo session within 24 hours — no payment required.
Which exam boards do you cover?
We cover all major exam boards including Edexcel, AQA, OCR, Cambridge (IGCSE & A-Level), IB, College Board (SAT/AP), ACT, and IELTS/TOEFL. Just tell us your board when booking.
Can primary school children (Grade 1–5) get tutoring?
Absolutely. We have specialist tutors for all primary levels covering Maths, English, Science, History, Geography, Music and Reading. Our tutors use age-appropriate, engaging methods tailored to young learners.
How are sessions delivered?
All sessions are live 1-to-1 online via our interactive whiteboard platform with video, audio, shared screen, and instant messaging. If a Student wants Recorded Sessions, they are recorded for you to replay anytime.
What is the refund policy?
We offer a full refund on unused session credits, no questions asked. If you're unhappy after your first paid session, we'll either replace your tutor or refund you completely.
Can I change my tutor?
Yes, anytime. If you feel your current tutor isn't the right fit, contact us and we'll re-match you within 24 hours at no extra cost.
Do you offer group classes?
We specialise in 1-to-1 tutoring for maximum impact, but we also offer small-group crash courses (max 4 students) for popular exams like IELTS and SAT at reduced rates.